skip to main content
Woman excerising

Disease Management

Your health is important to us. That's why we offer a disease management program for:

  • Asthma
  • Diabetes
  • Heart failure
  • Coronary artery disease
  • Chronic kidney disease
  • Chronic obstructive pulmonary disease

The program is available to you whether you reside in the U.S. or abroad.

A Team Effort for Disease Management

The disease management program is a joint effort between you, your doctor and our case managers. You and your doctor remain in charge of your treatment plan. The program supports your treatment plan by:

  • Giving you helpful information about your condition
  • Helping you monitor your condition and stay on your treatment plan
  • Updating your doctor on your condition between office visits

We help you learn about your condition, make good health care decisions, stay healthy and avoid unnecessary medical costs.

How the Program Works

We identify you as a candidate for the program using your medical and prescription drug claims information. If identified, we’d contact you and ask you to join. But the program is voluntary. You choose if you want to enroll. Once enrolled, you'll receive:

  • A welcome kit and a call from the program to discuss medical history, lifestyle behaviors and current disease state
  • Follow-up calls to check on your health and support your doctor’s treatment plan
  • Toll-free access to a program nurse
  • Educational materials

Note to members residing abroad - a nurse case manager will be assigned to help you and stay in touch with you by secure e-mail.

Your Rights and Responsibilities

As a participant in The Plan's disease management program, you have the right to:

  • Know about the philosophy and features of the disease management program
  • Have personal health information shared by the disease management program only within with state and federal law
  • Identify the staff member and their job title and to speak with a supervisor of the staff member if requested
  • Receive accurate information from the disease management program
  • Receive administrative information regarding changes in or termination of the disease management program
  • Decline participation, revoke your approval or dis-enroll at any point in time

You have the responsibility to:

  • Submit any forms that are necessary to participate in the program, to the extent required by law
  • Give accurate clinical and contact information and to notify the disease management program of changes in this information
  • Notify your treating provider of your participation in the disease management program (if applicable)

How to Access Care

Contact us: